The Maddox Law Firm, LLC

Our People & Durable Solutions

I saw Gary* for the first time in many years last week. He actually said "Hey Matt" and reached out to shake my hand as he was being arraigned next to a public defender.

It disturbed me to see Gary there.

I met him approximately twenty-three years ago. He was still in his teens. He broke into the criminal justice system in an unremarkable way; low-level drug dealing and interfering with police.

Here he was, once again, standing in a court with which he was very familiar, charged with misdemeanors. But, now he's in his forties.

When I met Gary, I represented clients. In fact looking at our database of client notes from that era, my office's language was filled with that term - client.

Gary, the client, continued to run awry of the law and came to me for help several times. He went to other lawyers also. He used drugs. He smoked a lot of weed and he collected convictions.

As I looked at Gary, standing with his back to me and facing the judge last week, I immediately wondered whether I could have done more for him if I had seen him as a person and not as a client.

Here's a secret that most lawyers don't talk about: our most successful clients, (our people), do a lot of the work themselves, but they do that work best when we advise them, guide them, defend them and protect them as people, not as clients.

Our most successful people are the ones who have wholeheartedly understood their need to find a durable solution.

What's a durable solution? It's the one that identifies the problem or problems that brought you to us. Then you follow a protocol designed by our firm, that frequently enlists other professionals and concludes with the underlying obstacles and issues having been brought out into the light of day, dismantled and set on a course for resolution.

I missed an opportunity with Gary. I regret that very much. I know that I missed that opportunity because Gary was smart and insightful. He was susceptible to a durable solution.

At the Maddox Law Firm, when we speak about success for our people, we think about the best possible resolution of their case. But far more importantly, we strive toward that durable solution.

We don't represent clients. We represent people and we are driven to assist our people move on from their Maddox Law experience and thrive.

*This is a pseudonym to protect privacy.

No Comments

Leave a comment
Comment Information

Discuss Your Legal Concerns With Our Team

Bold labels are required.

Contact Information
disclaimer.

The use of the Internet or this form for communication with the firm or any individual member of the firm does not establish an attorney-client relationship. Confidential or time-sensitive information should not be sent through this form.

close

OFFICE LOCATIONS

New Canaan Office
125 Elm St.
New Canaan, CT 06840

Phone: 203-457-3131
Phone: 203-972-5861
Fax: 203-972-5886
New Canaan Law Office Map

Bridgeport Office
1000 Lafayette Blvd
Suite 1100
Bridgeport, CT 06604

Phone: 203-457-3131
Phone: 203-332-4777
Fax: 203-972-5886
Bridgeport Law Office Map

Norwalk Office
40 Richards Avenue
Suite 3
Norwalk, CT 06854

Phone: 203-457-3131
Phone: 203-831-9771
Fax: 203-972-5886
Norwalk Law Office Map

Stamford Office
112 Prospect Street
Suite 3
Stamford, CT 06901

Phone: 203-457-3131
Phone: 203-323-8777
Fax: 203-972-5886
Stamford Law Office Map

Privacy Policy | Business Development Solutions by FindLaw, part of Thomson Reuters.